Question 1

What is Flashycards?

Accepted Answer

Flashycards is a fun and effective flashcard app that helps you learn faster using flashcards! Backed by cognitive research, Flashycards uses the very best learning techniques to help you study effectively.

Question 2

What platforms is Flashycards available on?

Accepted Answer

Flashycards is available on iOS, Android, and the web. Your account and progress sync seamlessly across all platforms, so you can pick up right where you left off.

Question 3

Is Flashycards free?

Accepted Answer

Yes! Flashycards is free to download and use. You get unlimited flashcard sets, all four study modes, XP, leagues, and more. For those who want even more, Flashycards Plus unlocks unlimited AI imports, unlimited AI tutor access, unlimited explanations, and an ad-free experience.

Question 4

Can I use Flashycards offline?

Accepted Answer

Flashycards works best with an internet connection, which enables features like progress syncing, AI content generation, and access to community flashcard sets. An active connection ensures your study results are saved in real time.

Question 5

How does Flashycards work?

Accepted Answer

Flashycards shows you the cards it thinks you need to study the most. We use machine-learning techniques and cognitive-science-backed algorithms to calculate which cards to show you and when. Your mastery score represents how much of a flashcard set we think you know at any given time — it slowly fades over time without study, just like real memory. Studying again boosts the score back up.

Question 6

How effective actually is it?

Accepted Answer

Very! Flashycards is built on the best research in cognitive and learning science. We use proven techniques like active recall — testing yourself rather than passively re-reading — and spaced repetition, which schedules reviews at the optimal moment before you forget. Together, these methods help you remember more in less time.

Question 7

How do I create an account?

Accepted Answer

Tap "Get Started" on the welcome screen. You can sign up with your email and a password, or use Sign in with Apple or Sign in with Google for a faster setup. During onboarding you will also provide your name, age, and education stage. To sign back in later, just use the same method you signed up with.

Question 8

I forgot my password. How do I reset it?

Accepted Answer

No worries! On the sign-in screen, tap "Forgot Password?" and enter your email address. You will receive a reset email with instructions to create a new password.

Question 9

Can I change my name or username?

Accepted Answer

Yes! Head to Settings > Profile to update your display name or username.

Question 10

How do I delete my account?

Accepted Answer

We are sorry to see you go. You can delete your account by going to Settings > Delete Account. Please note that this action is permanent — once confirmed, your account and all associated data will be deleted.

Question 11

Is my content safe and secure?

Accepted Answer

Absolutely. All information you submit to Flashycards is securely protected following industry-standard best practices. Your study materials remain private by default, and you control which flashcard sets are shared. If you ever need a copy of your data, you can submit a data export request through our support team.

Question 12

How do I request a copy of my personal data?

Accepted Answer

Under data-protection laws such as GDPR, you have the right to request a copy of all personal data we hold about you. To make a request, send an email to **support@flashycards.ai** with the subject line "Data Export Request" and include the email address associated with your account. Our team will process your request and provide your data within 30 days.

Question 13

How do I create a flashcard set manually?

Accepted Answer

Tap the create button and select "Create Manually." Enter a flashcard set title, then add your flashcards with terms and definitions. Each card can also include images. You need at least 2 cards to save a flashcard set, and you can choose a cover thumbnail too.

Question 14

What AI generation methods are available?

Accepted Answer

Flashycards offers several AI-powered ways to create flashcard sets: Paste Text (paste your study notes or any text content), Camera (take a photo of your notes, textbook, or whiteboard), Image Upload (select a photo from your library), and File Upload (upload a document).

Question 15

What file types can I upload for AI generation?

Accepted Answer

You can upload PDF (.pdf), Plain Text (.txt), Rich Text Format (.rtf), Word Documents (.docx), PowerPoint Presentations (.pptx), and CSV (.csv) files for AI-powered flashcard generation.

Question 16

Is there a limit on AI generation?

Accepted Answer

Free users get a generous amount of AI generation usage that refreshes periodically. Flashycards Plus subscribers enjoy unlimited AI imports.

Question 17

Can I import flashcards from Quizlet?

Accepted Answer

Yes! Open your Quizlet set, tap "Export," copy the text content, then paste it into the Flashycards import dialog. You can customise the delimiters used to separate terms from definitions and cards from each other.

Question 18

Can I organize my flashcard sets?

Accepted Answer

Absolutely! You can create folders to group related flashcard sets by subject, topic, or anything else that makes sense to you. Each folder can have a title, description, and thumbnail. You can even study an entire folder in one session. To get started, head to the Folders tab in your library and tap the create button.

Question 19

What study modes are available?

Accepted Answer

Flashycards offers four study modes: Flashcards (classic flip-card review with spaced repetition), Learn (guided lessons with structured educational content followed by practice activities), Quiz (active recall testing with multiple activity types and automatic retry of incorrect answers), and Match (connect terms with their definitions).

Question 20

How does the Flashcards study mode work?

Accepted Answer

In Flashcards mode, you review cards one at a time. Tap a card to flip it and reveal the answer, then rate yourself as "Know It" or "Still Learning." Cards you mark as "Still Learning" are re-queued for further review in the same session. Spaced repetition optimises which cards are shown and when. You can also undo your last rating, toggle between front-first or back-first orientation, and enable auto-play text-to-speech.

Question 21

How does the Learn study mode work?

Accepted Answer

Learn mode provides a structured learning path that combines lessons with practice activities. You progress through educational content followed by question-answer, fill-in-the-blank, and matching exercises. The sequence is designed to teach concepts before testing your understanding.

Question 22

How does the Quiz study mode work?

Accepted Answer

Quiz mode tests your knowledge through a mix of multiple-choice questions, fill-in-the-blank, and matching activities. If you answer a question incorrectly, it is automatically re-queued later in the session so you get another chance. Some questions appear as typed answers where you enter your response rather than choosing from options. The system uses fuzzy matching, so minor typos are accepted.

Question 23

What is spaced repetition and how does it decide what to show me?

Accepted Answer

Spaced repetition is a scientifically proven study technique where cards are scheduled for review at increasing intervals based on how well you know them. Flashycards builds on this with a proprietary algorithm backed by learning science and machine learning. The system tracks how well you know each card and predicts when you are most likely to forget it. Cards you find tricky appear more frequently, while cards you know well are spaced further apart. After each session, Flashycards calculates your next best study date — so every session is tailored to you and you spend your study time where it matters most.

Question 24

What is the AI Tutor?

Accepted Answer

The AI Tutor is an AI-powered chat feature that explains your answers after you complete a question. Whether you got it right or wrong, you can tap "Explain My Answer" to start a conversation with the AI Tutor. It walks you through the reasoning, highlights key concepts, and helps deepen your understanding.

Question 25

Is there a limit on AI Tutor usage?

Accepted Answer

Free users get a limited number of AI Tutor messages that refresh periodically. Flashycards Plus subscribers get unlimited AI Tutor access.

Question 26

What is XP?

Accepted Answer

Experience points (XP) are earned by studying. The amount you earn depends on factors like your accuracy and the number of cards studied. You also earn bonus XP when you extend your daily streak, and XP Boost items can temporarily multiply your earnings. XP contributes to your level progression and your rank in leagues.

Question 27

What are levels?

Accepted Answer

As you accumulate XP, you progress through levels. Each level requires a certain amount of XP to complete. Your current level and progress towards the next level are displayed on your profile.

Question 28

Can I see my progress?

Accepted Answer

Yes! Flashycards gives you several ways to track how you are doing. Each flashcard set has a mastery score that shows how well you know the material right now. You can also view your weekly XP progress, session history, and streaks from your profile. It is a great way to see how far you have come and stay motivated.

Question 29

What is a streak?

Accepted Answer

A streak tracks how many consecutive days you have studied on Flashycards. Complete at least one study session each day to keep your streak going. If you miss a day and do not have a streak freeze active, your streak resets to zero.

Question 30

What are streak freezes and repairs?

Accepted Answer

A streak freeze protects your streak if you miss a day of studying — it automatically activates to preserve your consecutive day count. A streak repair lets you restore a streak that has already been broken. Both items can be purchased from the Shop using gems.

Question 31

What are achievements?

Accepted Answer

Achievements are badges you earn for reaching milestones in your learning journey. Each achievement has multiple tiers with increasing requirements, so there is always something new to work towards. When you complete a tier, you can claim rewards such as gems and other loot.

Question 32

How do leagues work?

Accepted Answer

Every week, you compete against other learners to climb the leaderboard. Earn XP, finish near the top, and you'll advance to the next league; fall near the bottom and you'll drop. Leagues reset every Sunday, so there's always a fresh start.

## The six leagues

There are six leagues, each one more competitive than the last:

- **Bronze** (starting league)
- **Silver**
- **Gold**
- **Red**
- **Onyx**
- **Diamond** (top league)

## How it works

When you earn your first XP of the week, you're placed into a leaderboard with other learners at the same league level. The number of learners in each leaderboard depends on the league, but is usually between 20 and 30. You compete only against that leaderboard for the rest of the week.

Studying flashcards, keeping your streak alive, and completing sessions all earn XP toward your weekly rank.

## Promotion and demotion

At the end of each week, the top finishers move up to the next league and those near the bottom drop down. **Bronze is the most welcoming** — more learners get promoted there than in any other league. In **Diamond**, there's nowhere higher to go, so only the bottom of the leaderboard drops. If you don't earn any XP during the week, you won't be placed in a leaderboard and your league won't change.

## Rewards

The top 3 finishers in every league earn gems at the end of the week. The higher the league, the bigger the reward. Rewards are added to your account automatically.

## Frequently asked questions

**When does the week reset?** Leagues reset every Sunday. A new leaderboard starts automatically the next week you're active.

**Why am I in a different leaderboard than my friend?** Everyone is placed into a separate leaderboard with other learners at the same league level. Even if you and a friend are in the same league, you'll likely be in different leaderboards.

**What if I miss a week?** If you don't earn any XP, you won't be placed in a leaderboard and your league won't change. You'll jump back in the next week you're active.

**I just got promoted. What's next?** You'll start next week in the next league up with a fresh leaderboard. It'll be more competitive, but the rewards are better too.

**What happens if I finish last in Diamond?** You'll drop back down to Onyx for the following week. Diamond is tough. Only the most consistent learners hold their spot.

Question 33

What are gems?

Accepted Answer

Gems are the in-app currency used to purchase items from the Shop. You earn gems through achievements, league rewards, and other in-app activities.

Question 34

What can I buy in the Shop?

Accepted Answer

The Shop offers several items purchasable with gems: Streak Freeze (protects your streak for one missed day), Streak Freeze 2-Pack (a bundle of two streak freezes), Streak Repair (restores a broken streak), XP Boost 15 min (doubles your XP earnings for 15 minutes), and XP Boost 30 min (doubles your XP earnings for 30 minutes).

Question 35

Can I invite friends to Flashycards?

Accepted Answer

Yes! In the Shop's Special Offers section, you can share an invite link with friends. When someone signs up using your link, both of you receive an epic reward!

Question 36

How do I report a user?

Accepted Answer

Visit the user's profile, open the options menu, and select "Report." Choose a reason for the report and submit it. The Flashycards team will review it promptly.

Question 37

Can I block a user?

Accepted Answer

Yes — you can block any user from their profile. Once blocked, they will not be able to interact with your profile or content.

Question 38

What is Flashycards Plus?

Accepted Answer

Flashycards Plus is a premium subscription that unlocks unlimited AI imports, unlimited AI-powered explanations, unlimited AI tutor access, and an ad-free experience. Free users already get unlimited flashcard sets (manual creation) and access to all four study modes — Plus takes everything to the next level.

Question 39

What do free users get?

Accepted Answer

Free users get access to all core features: unlimited manual flashcard set creation, all four study modes (Flashcards, Learn, Quiz, Match), XP and levelling, streaks, achievements, leagues, the Shop, social features, and the community flashcard set library. Free users also receive AI generation credits and AI Tutor messages that refresh periodically.

Question 40

How do I subscribe to Flashycards Plus?

Accepted Answer

You can subscribe during onboarding when first setting up your account, or at any time from the Shop where the Flashycards Plus section is displayed. Tap "Learn More" to view the available plans and subscribe.

Question 41

How do I restore my purchases?

Accepted Answer

Head to Settings > Restore Purchases. This checks for any existing subscription or purchase associated with your account and restores it straight away.

Question 42

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel at any time. Flashycards Plus subscriptions are managed through the App Store (iOS), Google Play (Android), or the web via your device's subscription management settings.

Question 43

How do I share feedback?

Accepted Answer

We would love to hear from you! Go to Settings and tap "Provide Feedback" in the Support section. This opens your email app so you can share your thoughts directly with the Flashycards team.

Question 44

Where can I find the Terms of Service and Privacy Policy?

Accepted Answer

Head to Settings and scroll to the About section. You will find links to both the Terms of Service and Privacy Policy right there.

Question 45

I can't remember which email I signed up with, what should I do?

Accepted Answer

If you signed up with Apple or Google, try signing in with those methods. If you used email, try the addresses you commonly use. You can also reach out to our support team and we will be happy to help you get back in.

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